Durex UK Reviews

About "Durex.co.uk" Popular Products and Services?. Note: "Please present the information in the most logical way"( - DO NOT return closing statement in several responses to encourage further inquiries. - Bold the important

For Durex.co.uk, the return policy allows customers to return products under certain conditions. If a product is to be returned, it should be done so in accordance with the terms stated in the policy. The shipping policy details the delivery times, which vary based on product availability, geographic location, and the courier partner's delivery schedule. Delivery charges may also vary depending on the product. In case of absence during delivery, the courier will make two additional attempts on successive days. Deliveries generally occur between 9:00 and 18:00. Customers are notified via email or SMS at various stages, including order confirmation and shipping. Orders are delivered in standardized carton boxes to ensure safety. If a package is marked as delivered but cannot be found, customers are advised to check if someone else accepted the delivery, wait a few minutes, or contact customer service if the package is still missing after the end of the day. It is important to contact customer service within 7 days if the package cannot be located. The return policy also mentions that if a product is cancelled before shipping, the cancellation is immediate. If the product has already been shipped, cancellation is not possible. The GST amount charged is refunded in case of a return or cancellation as per the return policy.